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Gift Cards

Gift Card Page

Are you looking for the perfect gift but unsure what to choose? Eliminate the uncertainty of gift-giving with a Journals etc e-gift card. It is the perfect gift for stationery lovers – or just about any occasion!

Simply choose a design, choose a gift amount, and tell us who to send it to. You can create and send an e-gift card below. 

Details:

  • Physical gift cards are currently unavailable.
  • A digital card/voucher with a unique code will be delivered to the recipient via email.
  • Choose from several card designs.
  • Choose a gift amount from as low as £10 up to £100.
  • E-gift cards are processed differently from other purchases and cannot be added to the shopping cart/basket.
  • Purchases can only be made in £ (GBP) Sterling.
  • E-gift cards are valid for 12 months from the date of purchase.

Send an e-gift card

(See our step-by-step guide below)

Step-by-step guide

  • Choose a card design and add a gift amount (minimum £10, maximum £100), then click on ‘Buy’.
  • Enter the number of e-gift cards you want to send to the recipient in ‘Quantity’, then enter your name, the recipient’s name, and an optional message to the recipient.
  • Enter the recipient’s email address (please ensure this is correct).
  • To send your gift today, click on ‘Continue’.
  • To send your gift on a future date, click the drop-down arrow next to ‘Send instantly’ and select ‘Send on a future date’. Choose your preferred date and time, then click ‘Continue’.
  • Check the order summary and enter your email address.
  • Enter your payment details, tick to verify you are human, if prompted, then click ‘Pay now’.
  • Visit our online shop and add your items to the shopping cart/basket, the proceed to checkout.
  • Apply any discounts/coupon codes before applying your e-gift card.
  • In the ‘Order Summary’ section of the checkout, click on ‘Apply gift card’, and enter your e-gift card code.
  • Click ‘Apply’ to apply your e-gift card balance to your order and check that it was applied correctly.
  • Complete and submit your order.
  • If you have any issues redeeming your e-gift card, please contact us.
  • Go to the ‘Send an e-gift card’ section and click on ‘Check your gift card balance’.
  • Enter your e-gift card code.
  • Click on ‘Check balance’.

Frequently asked questions

Yes, currently, our e-gift cards can only be used to purchase items from our online shop.

Visit our online shop and add your desired items to the shopping cart/basket. You can then add your e-gift card code on the checkout page.

The expiry date will be shown on the e-gift card, and will usually be 12 months from the purchase date.

No, our e-gift cards can be partially redeemed. You can keep using your e-gift card until the total balance is fully redeemed.

No, the amount added to our e-gift cards at the time of purchase cannot be topped up. You would need to purchase a new e-gift card.

No, only one e-gift card code can be applied to an order.

Yes, you can apply one of our discount/coupon codes and an e-gift card code to the same order, there is a separate field for each. We recommend applying coupon code discounts first, as this will reduce the order total that will then be deducted from your e-gift card.

Gift cards are generally non-refundable once purchased, unless there is a problem with the card. Please see our Returns and Refunds Policy.

Yes. Subject to our Returns and Refunds Policy, you may be eligible for a full or partial refund upon request. If your refund is approved, the refunded amount will be restored to the e-gift card used to make the purchase.

Yes, this may be possible, however, we do charge a small fee for this service. If a replacement is possible, only the unused balance (based on our records) would be transferred to the replacement e-gift card. Contact us to request a replacement.

Unfortunately, no. Our e-gift cards can only be redeemed via our online shop – we do not offer refunds for unused balances.

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